#

10 Soft Skills You Need
360 Feedback

A

Administrative Assistant Skills
Administrative Office Procedure
Administrative Support
Anger Management
Appreciative Inquiry
Archiving and Record Management
Are You Being Served?
Assertiveness and Self-Confidence
Attention Management

B

Basic Bookkeeping
Be Your Own Business Consultant
Being a Likeable Boss
Body Language Basics
Building High Performing Teams
Business Acumen
Business Diagnostic Tools
Business Ethics
Business Etiquette
Business Operations Guidelines
Business Planning Workbook
Business Planning Manual
Business Strategy
Business Succession Planning
Business Writing

C

Call Centre Training
Call Control
Change Management
Change Matters
Civility in the Workplace
Coaching and Mentoring
Coaching Salespeople
Collaborative Business Writing
Communicating with Impact
Communication
Communication Strategies
Competitive / Lean Manufacturing
Conducting Annual Employee Review
Conflict Resolution
Contact Centre Training
Contract Management
Creating a Great Webinar
Creative Problem Solving
Creative Problem Solving and Decision Making
Crises Management
Customer Service
Customer Service – Vision Energy and Passion to Serve
Cyber Security

D

Debt Collection
Delivering Constructive Criticism
Developing a Lunch and Learn
Developing Corporate Behaviour
Developing Creativity
Developing New Managers
Digital Citizenship

E

Effective Conflict Resolution
Effective Meetings
Effective Supervisor
Emotional Intelligence
Employee Motivation
Employee Onboarding
Employee Recruitment
Employee Termination Processes
Employee Recognition
Entrepreneurship
Event Planning
Executive and Personal Assistants

F

Facilitation Skills
Feasibility Study Manual
Find a Way to Say Yes
Forecasting
Front Line Retail Selling Skills

G

Generation Gaps
Goal Setting and Getting Things Done

H

Handling a Difficult Customer
Handling Angry Callers
Health and Safety in the Workplace
Health and Wellness at Work
High-Performance Teams (Inside the Company)
High-Performance Teams (Remote Workforce)
Hiring Strategies
Human Resource Management
Human Resources

I

Idea to Commercialisation
Improving Mindfulness
Improving Self Awareness
Increasing your Happiness
Internet Marketing Fundamentals
Interpersonal Skills

J

Job Search Skills

K

Knowledge Management

L

Lead Motivate Inspire
Leadership and Influence
Leadership Development Manual
Lean Process and Six Sigma
Life Coaching Essentials

M

Managing Workplace Anxiety
Management Development Manual
Management
Manager Management
Managing Change
Managing Personal Finances
Managing Stress
Marketing Basics
Marketing Planning Manual
Marketing Essentials
Measuring Results and Training
Media and Public Relations
Meeting Management
Middle Manager
Millennial Onboarding
mLearning Essentials
Motivating People
Motivating Your Employees
Motivating your Sales Team
Multi-Level Marketing

N

Negotiating for Results
Negotiation
Negotiation Skills
Networking (Outside the Company)
Networking (Within the Company)
New College Instructor Orientation

O

Office Politics for Managers
Organisational Skills
Overcoming Sales Objections

P

Passionate Retail Experts
Performance Management
Personal Branding
Personal Productivity
Presentation Skills
Presenting with Impact
Problem Solving and Decision Making
Professional Selling Skills
Project Management
Project Management Manual
Proposal Writing
Prospecting and Lead Generation
Public Speaking

R

Retail Sales Forecasting and Planning
Retailing
Risk Assessment and Management

S

Safety in the Workplace
Sales – Developing Sales Skills
Sales Fundamentals
Sales Management
Sales Questioning Skills
Sales Territory Planning and Routing
Servant Leadership
Setting Others for Success
Social Intelligence
Social Learning
Sponsorships/Marketing Partnerships
Strategic Marketing
Stress Management
Supervising Others
Supply Chain Management
Sustainability

T

Taking Initiative
Talent Management
Team Building and Teamwork
Team Building for Managers
Team Proposal Writing
Teamwork and Team Building
Telephone Etiquette
Telework and Telecommuting
Tenders and Proposals Manual
The Effective Negotiator
The Entrepreneurs Handbook
The Inspiring Presenter
Time Management
Top 10 Sales Secrets
Trade Show Staff Training
Train the Trainer

V

Virtual Team Building and Management

W

Women in Leadership
Work Life Balance
Workplace Diversity
Workplace Harassment
Workplace Health and Safety
Workplace Violence
Workshop Facilitator

Y

Your Own Business