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Knowledge Management

Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporating into business strategies, policies and practices at all levels of the company. This course will teach participants how to initiate a knowledge management program at work.

By the end of this workshop, participants will be able to:

  • Understand the basic concept of knowledge management (KM)
  • Identify the do’s and don’ts of KM
  • Identify the KM life cycle
  • Identify the new KM paradigm
  • Identify the KM models
  • Understand how to build a KM rational for your company