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Retail Sales Forecasting and Planning

This hands-on training program targets retail store managers/owners. Participants will learn how to create a sales forecast for their store using a step-by-step method. Participants will use this sales forecast as a starting point to create a complete store sales plan.

By the end of this workshop, participants will be able to:

  • Explain what is forecasting and why it is important for a retail store
  • Create a retail store sales forecast
  • Analyse their retail store’s key performance and profitability indicators
  • Develop their retail store’s main sales strategy and specific sales tactics
  • Organise and plan their store resources efficiently


Retailing

This workshop was written with the aim of assisting retailers at any level and assisting anybody with an interest in the retail trade to improve their performance and to make retail shopping an enjoyable experience.

By the end of this workshop, participants will be able to:

  • Learn the core meaning of retailing
  • Understand your customer
  • Understand selling and merchandising
  • Identify retail service issues
  • Develop retail branding and positioning


Risk Assessment and Management

Identifying potential hazards and risks and making it part of the day-to-day business is important. Safety should be the first priority as every business must face the reality of risks and hazards. Knowing what to do before, during and after an event will ease the damage and harm and will be an incredible investment.

By the end of this workshop, participants will be able to:

  • Identify hazards and risks
  • Update control measures
  • Understand the fundamentals of accident reports
  • Identify risk management techniques
  • Outline a disaster recovery plan