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Taking Initiative

Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen.

By the end of this workshop, participants will be able to:

  • Identify what initiative looks like
  • Build confidence in yourself
  • Learn to find opportunities
  • Learn good and bad aspects of initiative
  • Balance initiative and restraint


Talent Management

Talent management is essential to the success of any organisation. Investing in talent management will provide financial benefits as it improves the company’s culture.

By the end of this workshop, participants will be able to:

  • Define talent and talent management
  • Understand the benefits of talent management
  • Recognise performance management and ways to review talent
  • Identify employee engagement
  • Create assessments and training programs
  • Learn how to improve employee retention


Team Building and Teamwork

This workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.

By the end of this workshop, participants will be able to:

  • Describe the concept of a team and its factors for success
  • Explain the four phases of the Tuckman team development model and define their characteristics.
  • List the three types of teams
  • Describe actions to take as a leader and as a follower for each of the four phases (Forming, Storming, Norming and Performing)


Team Building for Managers

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life.

By the end of this workshop, participants will be able to:

  • Discuss the benefits of team work
  • Understand the importance of intentionally fostering teamwork
  • Determine strategies your organisation can take to build teams
  • Understand the benefits of games and social activities in building a team
  • Apply the principles of team building to your own organisation


Team Proposal Writing

Proposals are required for various reasons. They may be for an internal or external audience. They can be in response to a specific request or can be an unsolicited attempt to sell a solution. They might be completed by one person or a team.

By the end of this workshop, participants will be able to:

  • Understand the proposal writing process
  • Identify and create different types and purpose of proposals
  • Perform a needs analysis
  • Write a goal statement
  • Create a framework


Telephone Etiquette

Telephone Etiquette can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special way to show confidence in any challenging situation.

By the end of this workshop, participants will be able to:

  • Recognise the different aspects of telephone language
  • Properly handle inbound/outbound calls
  • Know how to handle angry or rude callers
  • Learn to receive and send phone messages
  • Know different methods of employee training


Telework and Telecommuting

Telework and Telecommuting workshop will see a great improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute and saving the company money.

By the end of this workshop, participants will be able to:

  • Learn keys to proper self-management
  • Learn ways to manage time efficiently
  • Know different methods of organisation and planning
  • Identify various forms of communication and their proper use
  • Address and resolve challenges that teleworkers can face


Tenders and Proposals Manual

A tender is an opportunity to enhance your business. By preparing and winning a tender, your organisation has the opportunity to make profits and to also enhance the reputation and standing of your business in the market place.

By the end of this workshop, participants will be able to:

  • Define the meaning of tender
  • Gain tips and guidelines for tender preparation
  • Learn how to write a winning tender using appropriate tools
  • Learn different types of tender and proposal formats 


The Effective Negotiator

The effective negotiator will not only gain tactics and strategies towards different scenarios but they will also strengthen their weakness and help improve the growth of the organisation.

By the end of this workshop, participants will be able to:

  • Improve your interpersonal skills when dealing with others
  • Develop effective negotiation skills to achieve positive results
  • Understand basic negotiating concepts
  • Understand the negotiation framework


The Entrepreneurs Handbook

This workshop will address many of the issues that will assist entrepreneurs to success.

By the end of this workshop, participants will be able to:

  • Learn the meaning of being an entrepreneur
  • Write a business plan, strategic plan and market plan
  • Manage time wisely


The Inspiring Presenter

No matter which role you have, this workshop will help you become more efficient and proficient with the skills of providing information to others.

By the end of this workshop, participants will be able to:

  • Prepare your message, perform a needs analysis
  • Identify different presentation delivery methods
  • Learn verbal and non-verbal communication skills
  • Deal with nervousness
  • Learn how to get the most from flip charts


Time Management

Time management training begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list.

By the end of this workshop, participants will be able to:

  • Plan and prioritise each day’s activities in a more efficient, productive manner
  • Overcome procrastination quickly and easily
  • Handle crises effectively and quickly
  • Organise your workspace and workflow to make better use of time


Top 10 Sales Secrets

Top 10 Sales Secrets workshop will discover the specifics of how to develop the traits that will make them successful sales people and how to build positive, long lasting relationships with their customers.

By the end of this workshop, participants will be able to:

  • Learn how to develop effective traits
  • Learn how to understand your clients better
  • Represent the product/service
  • Cultivate effective leads
  • Learn how to build trusting, long term relationships with customers


Trade Show Staff Training

A successful trade show will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made to a trade show lead as to one obtained through all other means. Get your staff trained and get to that trade show!

By the end of this workshop, participants will be able to:

  • Recognise effective ways of preparing for a trade show
  • Know essential points to setting up a booth
  • Know the behaviour of Dos and Don’ts during the show
  • Acknowledge visitors and welcome them to the booth


Train the Trainer

This workshop will give all types of training tools to help create and deliver engaging, compelling workshops that will encourage trainees to come back for more.

By the end of this workshop, participants will be able to:

  • Define training, facilitating and presenting
  • Understand how to identify participants’ training needs
  • Create a lesson plan that incorporates the range of learning preferences
  • Create an active, engaging learning environment
  • Develop visual aids and supporting materials