Help Centre

Getting Started

1. Creating an Account

To create an account, click the "Sign Up" button on the top right corner of the homepage. You’ll need to provide your name, email address, and a password. After submitting the form, you’ll receive a confirmation email to verify your account. Once verified, you can log in and start exploring courses.

2. Navigating the Platform

After logging in, you’ll be taken to your dashboard. Here, you can access your enrolled courses, track your progress, and view your account details. The main menu at the top of the page includes links to all courses, your profile, and the Help Center.

3. Courses and Learning

A. How to Enroll in Courses: To enroll in a course, navigate to the "All Courses" page from the main menu. You can filter courses by category, popularity, or price. Once you find a course you’re interested in, click on the course title to view details. If you want to enroll, click the "Enroll Now" button and proceed to payment.

B. Accessing Course Content : Once you’ve enrolled in a course, you can access the content through your dashboard or the course page. Courses are divided into modules and lessons. You can complete them at your own pace, and your progress will be saved automatically.

FAQ's

1. General FAQs

Click on “Forgot Password” on the login page, enter your email address, and follow the instructions to reset your password.

You can contact our support team by filling out the form here or by emailing support@skillsdevelopment.com.au

 

2. Course-Related FAQs

Unfortunately, courses are not available offline. You need an internet connection to access the content.

You can complete the course at your own pace. Your progress will be saved, and you can pick up where you left off at any time.

 

3. Payment FAQs

We accept major credit/debit cards, PayPal, and Apple Pay.

Yes, you can request a refund within 14 days of purchase. Please refer to our refund policy

4. Certificate FAQs

Certificates are available immediately upon course completion and passing any required assessments.

Certificates are downloadable in PDF format. You can print them, share them on LinkedIn, or include them in your resume.